Privacy Policy

This Privacy Policy describes how Gaytan Mosaic & Tile Co. (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from https://www.gaytanmosaic-tile.com or otherwise communicate with us (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from a variety of sources. The information we collect and use varies depending on how you interact with us.

We may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, and protect our rights.

What Personal Information We Collect

The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term “personal information,” we are referring to information that identifies, relates to, describes, or can be associated with you.

Information We Collect Directly from You
Information that you directly submit to us through our Services may include:

• Basic contact details: Your name, address, phone number, and email.

• Order information: Your name, billing address, shipping address, payment confirmation, and phone number.

• Account information: Your username and password.

• Customer support information: Information you choose to include in communications with us.

Information We Collect through Cookies
We automatically collect certain information about your interaction with the Services (“Usage Data”). Usage Data may include information about how you access and use our Site, including device information, browser information, your IP address, and other information regarding your interaction with the Services.

Information We Obtain from Third Parties
We may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as our payment processors who collect payment information to process your payment.

How We Use and Disclose Your Personal Information

How We Use Your Personal Information

• Providing Products and Services: We use your personal information to process your payments, fulfill your orders, and arrange shipping.

• Marketing and Advertising: We use your personal information for marketing purposes, such as sending promotional communications by email (if you have opted-in).

• Security and Fraud Prevention: We use your personal information to detect and prevent fraudulent activity.

• Communicating with you: We use your personal information to provide customer support and improve our Services.

How We Disclose Personal Information
We may disclose your personal information to third parties including:

• Vendors or other third parties who perform services on our behalf (e.g., payment processing, shipping carriers).

• Business and marketing partners to advertise to you.

• In connection with a business transaction, or to comply with legal obligations.

Your Rights and Choices

Depending on where you live, you may have rights relating to your personal information, including the right to access, delete, or correct your information. You may manage your communication preferences by using the unsubscribe option in our promotional emails.

Security and Children’s Data

We use security measures to protect your personal information, but no method of transmission over the internet is 100% secure. Our Services are not intended for use by children under the age of 13.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us:
Email: support@gaytanmosaic-tile.com